![]() ![]() These people seem able to fix anything, saving you from throwing things out prematurely or paying good money to a professional. They can look at a problem, isolate the root issue, and understand what needs to be done to fix the leak, stop the wiggle, or get it running again. Handy people - mechanics, carpenters, your friendly neighborhood MacGyver - all have the same ability to troubleshoot. ![]() When a customer writes in to your support team reporting that something isn’t working right and you haven’t seen this situation before, it’s time to start troubleshooting. ![]() He has truly perfected the art of troubleshooting, and we appreciate his insights! Special thanks to Matt Dale, whose SUPCONF NYC talk inspired this post, and who was extremely generous with his knowledge while we were putting this post together. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |